Billing Terms & Conditions

Billing Terms & Conditions

Last Updated: 5/19/2026

At Eloveya, we are committed to providing a secure and seamless checkout experience for every customer. By placing an order through our website, you agree to the following billing terms and conditions.

Accepted Payment Methods

We accept a variety of secure payment methods including:

Visa

MasterCard

American Express

Discover

PayPal

Shop Pay

Apple Pay

Google Pay

Afterpay where available

All transactions are processed in United States Dollars (USD).

Payment Processing

Payment must be completed at the time of purchase.

Orders will not be processed or shipped until payment has been successfully authorized and received.

If a payment is declined or cannot be verified, the order may be delayed or canceled.

Pricing & Taxes

All prices displayed on our website are listed in United States Dollars (USD).

Prices, promotions, and product availability may change without notice.

Applicable taxes are calculated at checkout based on your shipping location.

Secure Transactions

Eloveya uses secure payment providers and encrypted checkout technology to help protect your payment information.

We do not store full payment card details on our servers.

Refunds & Disputes

Refunds are handled according to our Refund Policy.

If you experience an issue with your order, we encourage you to contact our support team before initiating a payment dispute or chargeback so we can help resolve the matter promptly.

Fraud Prevention

To protect customers and prevent unauthorized activity, Eloveya reserves the right to review, hold, or cancel orders suspected of fraud or misuse.

Additional verification may be requested for certain transactions.

Contact

For billing or payment related questions, please contact our support team.

Support Hours:
Monday through Friday
9am to 5pm MST

E-mail: info@eloveya.com
Phone: (801) 306-4373

Business Address:
4452 N La Ringhiera Dr
Lehi, UT 84048

Website: eloveya.com