Privacy Policy

Privacy Policy

Last Updated: 5/192026

At Eloveya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and shared when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information including:

Name

Billing and shipping address

Phone number

Email address

Payment and transaction information

Order history

Device and browser information

Website usage activity

Customer support communications

How We Use Your Information

We use collected information to:

Process and fulfill orders

Provide customer support

Send order updates and tracking information

Improve our website and shopping experience

Detect fraud or unauthorized activity

Communicate promotional offers and marketing when permitted

Personalize product recommendations and content

How Information Is Collected

Information may be collected:

Directly from you during checkout or account creation

Automatically through cookies and website technologies

Through payment processors, fulfillment providers, and service partners

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and support advertising and marketing efforts.

You may adjust your browser settings to disable cookies, though some website features may not function properly.

Payment Security

Transactions are processed through secure encrypted payment providers. Eloveya does not store complete payment card information on our servers.

Sharing of Information

We may share information with trusted service providers that help operate our business, including:

Payment processors

Shipping carriers

Website and ecommerce platforms

Analytics and marketing providers

Customer support tools

Information may also be disclosed when required by law or to protect our business, customers, or website security.

Third Party Services

Our website may contain links or integrations with third party services. Eloveya is not responsible for the privacy practices or content of external websites or providers.

Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to your information

Request corrections or deletion

Opt out of marketing communications

Request data portability where applicable

Children’s Privacy

Our website and services are not intended for children under the age of majority. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

Contact

For privacy related questions or requests, please contact our support team.

Support Hours:
Monday through Friday
9am to 5pm MST

E-mail: info@eloveya.com
Phone: (801) 306-4373

Business Address:
4452 N La Ringhiera Dr
Lehi, UT 84048

Website: eloveya.com