Shipping Policy

Shipping Policy

Last updated: 3/24/2026

At Eloveya, we are committed to providing a smooth, reliable, and transparent shipping experience from the moment your order is placed to the moment it arrives.

Shipping Availability

We currently ship within the United States only.

Processing Times

Orders are typically processed within 1 to 2 business days excluding weekends and holidays.

Orders placed after business hours, on weekends, or during holidays will be processed on the next business day.

Delivery Times

Once shipped, most orders arrive within 4 to 6 business days depending on destination and carrier conditions.

Estimated total delivery time is typically 5 to 8 business days from the date of purchase.

Please note that shipping times may vary during holidays, severe weather, or carrier delays outside of our control.

Shipping Costs

We offer free standard shipping on all orders within the United States.

Carriers

Orders may be shipped through trusted delivery partners including UPS and FedEx.

Tracking Information

Once your order ships, tracking details will be sent so you can follow your delivery in real time.

Delivery Issues

If your package arrives damaged, incorrect, or appears lost in transit, please contact our support team within 48 hours of delivery with your order number and photos when applicable.

We will work quickly to assist and help resolve the issue.

Address Changes & Order Updates

If you need to update your shipping address or modify your order, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.

Contact

For questions regarding shipping or your order, please contact our customer support team.

Support Hours:
Monday through Friday
9am to 5pm MST

E-mail: info@eloveya.com
Phone: (801) 306-4373

Business Address:
4452 N La Ringhiera Dr
Lehi, UT 84048

Website: eloveya.com